Refund and Return Policy

We value your business and are committed to resolving any issues you may have.

At Asflyuer, we strive to provide you with high-quality adult products and a satisfactory shopping experience. However, if for any reason you are not completely satisfied with your purchase, we have the following refund and return policies in place:

Refund Policy

If you receive a damaged or defective product, you are eligible for a full refund within 30 days of purchase. Please contact our customer service team at [email protected] with pictures or videos of the damaged/defective item and your order number, Or submit the form on the right.
If you change your mind and wish to return an unopened and unused product within 7 days of purchase, a partial refund (excluding shipping costs) will be issued.
Refunds will be processed within 5 business days of receiving the returned item and verifying its condition. The refund will be issued to the original payment method used for the purchase.

Return Policy

To be eligible for a return, the product must be in its original packaging, unused, and in resalable condition.
You are responsible for the cost of return shipping unless the item was damaged or defective upon arrival.
If it meets the conditions for a refund, we will inform you of the return receipt address.
Once the returned item is received and inspected, we will notify you of the status of your return.

We value your business and are committed to resolving any issues you may have. If you have any questions or concerns regarding our refund and return policy, please do not hesitate to contact us.

Thank you for shopping with Asflyuer.